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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All CARBON products

The group "New Technologies" offers for review the products of the plant CARBON: pDR-tools for removing dents, spotters, hooks, rods, whale tails, exhaust devices (pullers), glue sets, pneumatic presses for straightening, rivet guns, kits for working with auto glass, welding machines, special tools, lamps, reflective panels
  • CRB Tools CARBON
    CRB Tools
    CBR-ST-00, ST-30, ST-60, etc.
  • AluRepair Spotters CARBON
    AluRepair Spotters
    CMA-200, CMA-210, CMA-142, etc.
  • PDR Tools CARBON
    PDR Tools
    CBS-001, CBS-002, CPS-005, etc.
  • Exhaust devices (pullers) CARBON
    Exhaust devices (pullers)
    MS-10Z, MS-17S, MS-38L2, etc.
  • Adhesive kits CARBON
    Adhesive kits
    MKS-100, MKS-400, CM-040, etc.
  • Pneumatic presses for straightening AiroPower CARBON
    Pneumatic presses for straightening AiroPower
    EP-01AE, 19205P, 19206P, etc.
  • Rivet pistols XPress 800 CARBON
    Rivet pistols XPress 800
    700000, 700001, 700002, etc.
  • Kits for working with auto glass CARBON
    Kits for working with auto glass
    Roll Out 2004, CUT-100, etc.
  • Welding machines CARBON
    Welding machines
    CARMIG 3000, CARMIG 2000, etc.
  • Special tools CARBON
    Special tools
    600522, 09/3/69, HAP-01, etc.
  • Lamps reflecting panels CARBON
    Lamps reflecting panels
    CZ-160, CZ-126, CZ-142, etc.

NEW TECHNOLOGIES GROUP

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